The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.
Upload image (max 5mb jpg/png)
All replacement parts required would be for the client’s account with the exception of such parts, which may be recoverable in terms of a manufacturer’s warranty.
Any repairs and spares needed, will be quoted on before the work will take place.
Client will receive a formal quotation following a call out however the first visit will be required to be paid in accordance to scope of work that has been carried out.
NB. Any refrigerant gas used and consumables are for the client’s account. Refrigerant gas is charged per kg.
Travelling within a 30km radius WILL NOT BE CHARGED. Thereafter charged @ R5.80 per kilometer
BREAKDOWN OF COSTS FOR FAULT FINDING OR REPAIRS
Emergency / Same day service callout fee R1600-00
Service CallOut Fee : R450.00 (mandatory)
Labour: R995.00 between 7.30am to 5pm weekdays
Weekend and after hours at the emergency rate
Major Service rates only: (Console / window unit): R 943.00 per unit
(Cassette /hideaway): R 1050.00 per unit
(Midwall split): R 720.00 per unit
A discount of 10% will be passed for five units or more
All of above cost exclude VAT
Should our representitives find that the unit requires a major service, a major service will be carried out at the appropriate fee a mandatory call out fee to be charged once off per service call.
TERMS & CONDITIONS TO CALL OUT – HEATPUMP
Find below introduction & breakdown of our rates for the above services as well as our business protocol.
Emergency/Same day callout can be arranged at a fee of R1600 + labour (Monday to Friday)
Emergency callout weekends/afterhours – R2500.00 Plus service rate at R995.00 per hour for breakdown.
Mandatory Callout Fee: R880.00 which includes 1st half hour on site or part thereof our technicians are equipped with smart phones and their interaction on the job has a time stamp and GPS controlled Xtreme Air Control will not be liable
Labour: R995.00 p/hour.
Return calls out for spares not on hand & the installation of such are charged out at a rate of R450.00 plus labour, plus spares
Should our technicians find that the Heat-pump requires a major service, a major service will be carried out at the appropriate fee per unit serviced
Please note the callout charge will drop to R450.00
Major Service kit for Heat Pump: R1026.00 excl Call Out
THE ABOVE RATES ARE EXCLUDING VAT, PRICES SUBJECT TO CHANGE E. & O.E
* PLEASE NOTE CALL OUT NEEDS TO BE PAID UPFRONT BEFORE THE JOB IS SCHEDULED TO A TECHNICIAN. THERE AFTER WE WILL BILL ACCORDING TO THE TIME SPENT ON SITE, YOUR CALL OUT WILL BE CREDITED TO YOUR INVOICE AFTER THE JOB HAS BEEN COMPLETED. ANY discrepancies need to be brought to our attention on immediately.
All repairs and spares needed, will be quoted on before the work will take place. Client will receive a formal quote following a site visit however the first visit will be required to be paid in accordance to scope of work carried out.
NB. Any refrigerant gas used and consumables are for the client’s account. Refrigerant gas is charged per kg. Travelling within a 40km radius WILL NOT BE CHARGED
Thereafter charged @ R5.80 per kilometer.
Payments Options– We make use of Ozow should you accept our conditions above we will send you a link via sms/email to our payment gateway or your can pay via EFT and send proof of payment to firstname.lastname@example.org once we receive this form we will be in contact to schedule an appropriate date.
All services rendered are on strictly COD and are payable on invoice no exceptions will be made.